Bank South Pacific (BSP) has officially launched its upgraded EFTPoS platform, marking a major milestone in the bank’s ongoing modernisation journey and reinforcing its commitment to transforming payment experiences for customers across the Pacific.
The launch of the Verifone EFTPoS system represents more than a year of planning, supported by a clear focus on improving both merchant and customer experience.
The initiative signals a transition to a new generation of payment capabilities, going beyond a simple system upgrade to deliver a complete redesign of the EFTPoS experience.
BSP Group Chief Executive Officer Mark T. Robinson said the bank is strengthening its core infrastructure as part of its K1.2 billion modernisation-for-growth programme.
“This includes upgrading technology and improving how we manage, monitor and deliver services to our customers. The rollout of our new EFTPoS platform is a key component of this effort,” Mr Robinson said.
Speaking at the launch held at Waterfront Supermarket in Port Moresby, BSP Head of Merchant Services Barry Namongo said the new Verifone terminals are built to perform in high-demand environments.
“The new BSP EFTPoS terminals are capable of processing transactions in under three seconds. In practical terms, that means shorter queues, faster checkouts and smoother operations for businesses.
“They also support a wider range of payment methods, including contactless Tap & Go, digital wallets and QR code payments, ensuring that we meet customers wherever they are in their payment journey,” Mr Namongo said.
A highlight of the rollout is the integration of Wantok Wallet, now live on BSP’s EFTPoS terminals. Customers can easily register via *131# and begin transacting immediately at participating merchants, bringing digital financial services closer to everyday retail environments and promoting greater financial inclusion.
To date, BSP has deployed close to 7,000 Verifone EFTPoS terminals across four countries, including more than 6,000 in Papua New Guinea, with additional rollouts underway in Tonga, Samoa and the Cook Islands. Expansion into Solomon Islands, Fiji and Vanuatu is planned in the next phase.
Looking ahead, BSP plans to expand EFTPoS functionality into its branch network, enabling services such as balance enquiries, cash withdrawals and fund transfers through the same devices. Future enhancements will also include Dynamic Currency Conversion and loyalty features, delivering added value for both merchants and customers.
BSP’s focus remains on expanding access to financial services, supporting business growth and delivering seamless customer experiences. By building a scalable, resilient and future-ready payments ecosystem, BSP continues to play a leading role in driving inclusive economic growth across the Pacific.
