Photo credit: Coral Sea Cable System
The internet connectivity disruption last week was caused by problems with the Coral Sea Cable System, according to PNG DataCo Limited (DataCo) (CS2).
DataCo chief executive officer Paul Komboi said: “The issues are isolated to the end devices or nodes in Port Moresby and Sydney affecting internet traffic and private leased circuits traversing the CS2. DataCo would like to kindly advise the public of intermittent internet connectivity this week, starting 9th to 15th May.
“PNG DataCo engineers and our partners are doing everything they can to replace the identified equipment and to restore these services and have a permanent fix.
“Generally during this period as they work on the network, the internet services will be affected by intermittent dropouts and increased latencies,” he said.
“DataCo sincerely apologises for any inconveniences this outage may cause our customers and the general internet users and thank you all for your understanding.”
Meanwhile, Kina Bank CEO Greg Pawson stated that core banking services were operating normally, with little or no impact on the bank's services or clients at this time.
A Kina Bank public notice said: “Due to recent data issues that have been impacting PNG, we’re currently experiencing outages which are affecting our digital banking services and resulting in some platforms being unavailable.
“We are working to ensure there is minimal disruption to our network.” National Information and Communications Technology Authority chief executive officer Kila Gulo-Vui yesterday said: “We are reviewing this matter and will advise on the same shortly.”
Reference: The National (11 May 2022). “Cable issues affecting internet”.