Leading digital bank, Kina Bank is continuing to push the digital boundaries when it comes to everyday banking in Papua New Guinea (PNG).
“This latest digital advancement will take personal banking to the next level, it is a game changer,” Kina Bank Chief Transformation Officer, Mr Ivan Vidovich said.
“Our team has developed a banking tool that is easy to understand but most of all it runs across a platform that everyday Papua New Guineans are familiar with, the WhatsApp application. According to recent digital stats, WhatsApp is one of the most downloaded mobile applications in this country and it made sense to allow our customers the opportunity to bank across the platform,” he said.
Kina WhatsApp Banking is a secure online banking solution that will enable customers access to their Kina Bank accounts and allow them to complete everyday transactions across the WhatsApp platform. Better still, Kina WhatsApp Banking will allow customers to bank on the go, anywhere in the world.
The platform will be a free tool for all Kina Bank customers, furthering Kina Bank’s mission to bridge the digital divide in PNG.
Mr. Vidovich acknowledged that technology had become a driver in banking, but it has to be presented to people in a way they understand and feel comfortable with.
Kina Bank customers are able to complete a range of everyday transactions on the newly developed platform. From mobile top up, to making funds transfers and even requesting statements, it can all be done by sending a message to Kina WhatsApp. In total, Kina customers can complete over 11 different banking actions via the platform.
Mr. Vidovich said Kina Bank prided itself on being the leader in digital banking in Papua New Guinea. Kina takes seriously the need to bring customers, and potential customers, respectfully into the digital age and help them understand and navigate change.
“We remain the nation's leading digital bank and we respect the need to help our customers to adapt where necessary and explore opportunities to achieve their financial goals.
“The bottom line is that accessibility, simplicity and a helping hand are all key principles of Kina Bank.”