PNG ICA harnessing digitisation
The use of technology has seen an increase in its work processes and faster turn-around time for the PNG Immigration and Citizenship Authority says Chief Migration Officer, Solomon Kantha.
During Apec 2018, PNG ICA processed more than 46,000 Apec delegates. It has expanded the number of countries in its system and introduced e-visa that has seen about 5000 visa’s processed online since December 2018.
Speaking during the PNG Investment Week in Port Moresby, Mr Kantha said the PNGICA is working on improving client services, including visa services.
Among revelations Mr Kantha made, as a panellist during the 35thAustralia PNG Business Forum and Trade Expo, were opening of a new office at Gordon in the nation’s capital and government approval in migration fees to also allow payment in US Dollars.
Last year, as part of Phase II of IOM’s “Capacity Building in Managed Migration in Papua New Guinea Project”, funded by the Australian Department of Home Affairs, the Verifier TD&B (Travel Doc and Bearer) was installed for ICA. Developed by IOM, the Verifier TD&B is an automated, stand-alone system designed to help border-control officers to conduct secondary inspections quickly and efficiently, with a suspect traveller’s passport being verifiable within 10 seconds.
According to the PNG ICA website Papua New Guinea is one of 16 countries in the Asia-Pacific who now use the new system.